The 6-Month Limbo

Here’s one of the biggest home-moving shocks in my entire life.

Nim and I moved into Casa Desa a couple of weeks ago now. We were probably the first couple to move into the entire 5-block condominium. Even the guards were suprised but at least we could supervise contractors and make all the noise with drilling and hammering and not worry about annoying anyone. Anyway, we were keen to move in, we had the CFO (certificate of fitness for occupation) and it just seemed right.

Then I put in the application for transfer of phone number, via my buddy Charles. That’s when the bombshell dropped. They told him 6 months. I thought he was pulling my leg. I rang TM’s 100 number and asked. They told me 6 months. They mumbled something about no account for the address I gave.

In disbelief, I called Faber Union and checked. Yes, they said, they’ve got all the paperwork done, the cable and household points were connected but the main connection to the condo is under TM’s purview and they haven’t reverted back to Faber Union. Still in some kind of queue at the distribution centre.

I’m still boiling about this. We’re in the 21st century and surely a major telecommunications company can do better than ‘6 months’. Is that their new tagline? And how’s am I going to surf without WiFi? Who are they trying to bullshit? But I’m also annoyed with Faber because they could have done something.

My ex-landlord was chums with TM’s former CEO Datuk Abdul Wahid Omar. Oh boy, I thought I could pull a favour but Abdul Wahid’s moved on to Maybank so he (my ex-landlord) couldn’t do much.

Now, I’m thinking of talking to my friends at Star Metro. And, it’s about time I called Maxis Broadband. Serves TM right. Because, this has to be highlighted. In this day and age, I’m utterly flabbergasted that people move into a home to progress with their lives and yet, they have to put up with this shit.