Thursday, November 15, 2012

Security Matters in Casa Desa

Casa Desa is more than four years old now - I know because I got married at about the same time we moved in - and we celebrated another AGM and more milestones. As one of the best managed condominiums in Taman Desa/Seputeh district (ask any property agent in the area) we've manage to run our community prudently and keep it safe. Credit goes to the JMB and Izrin & Tan for really turning things around after the developer's initial bad management.

On the safety aspects, we really only had one bad episode a year ago, where a fellow resident got attacked in a work-related incident. Apparently, he was a victim of jealousy and the assailants got through unnoticed or without due diligence from the guardhouse. It was messy. The ambulance and cops came. We made the national news.

The next day, the residents rallied around as the JMB called for an emergency 'town hall' meeting. There and then, we decided that the best way to start safety was to really police visitors from the guardhouse and put in more stringent controls. Using my own workplace experience, we formed a Security Sub-Committee and drafted Standard Operating Procedures (SOPs) that we felt could be used by the new Security Management firm we hired.

Working amongst us, we fleshed out several key areas of concern and shared our proposal with the JMB. After feedback, we introduced it to the Security firm and its designated supervisor for our condo.

A year later, I can proudly say that Casa Desa can look back and see this as a landmark. We've not only steadily updated our SOPs but the security guards have managed to get residents to comply peacefully 99% of the time. Next to come are the CCTVs that will control security from within, especially around our carparks. Obviously, the best security will always be vigilant residents who care about safety in the community.